Delivery Information

SHIPPING

All products ship worldwide.

Shipping fees include handling and packing fees as well as postage costs, unless stated otherwise.

Packages are generally dispatched within an average time of 1-3 working days after receipt of payment and processing is completed, however dispatch time may differ at busy seasons such as sale season, holidays, Festivals season etc..


All packages will be shipped in registered post and we will provide you a tracking number, with no exceptions.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We are not responsible for international delivery delays due to custom clearance and other unexpected events. Please allow enough time for your order to be delivered.

Estimated transit times only start from the day of dispatch. 


Returns Policy

In all cases that there is an issue with your order it is advised that you email helldprod@gmail.com before proceeding

Your order must be returned at buyers charge either by securely placing it back in the packaging it was sent in with your address crossed out and the returns label or written address highlighted.

Please include a short note detailing the problem and your order number, we will then either send a replacement item or refund you depending on the solution reached by either email or phone.